Terms of Service

1. Agreement to terms

By accessing the Vibe22 website (vibe22.ca) or engaging Vibe22 (“we,” “us,” or “our”) for services, you (“you,” “client”) agree to be bound by these Terms of Service. If you do not agree, do not use the site or our services. Engagements with specific deliverables, pricing, and timelines are governed by a separate Service Agreement, which prevails over these Terms in the event of any conflict.

2. Services we provide

Vibe22 is a Canadian digital marketing agency offering:

• Local search engine optimization (SEO)
• Google Business Profile setup, optimization, and ongoing management
• Website design and development
• Paid advertising campaign management (Google Ads, Meta Ads)
• Performance reporting and analytics

Specific scope, deliverables, and timelines are defined in each client's Service Agreement.

3. Fees and payment

Fees are set out in each Service Agreement and may include one-time project fees and recurring monthly retainers. Invoices are issued in Canadian dollars and are payable within 14 days of receipt unless otherwise agreed. HST is added where applicable. Late payments may result in suspension of services. We reserve the right to revise our fees with 30 days' written notice for ongoing engagements.

4. Client responsibilities

To deliver our services effectively, you agree to:

• Provide accurate business information, brand assets, and content as needed.
• Grant timely access to required accounts (Google Business Profile, Google Analytics, advertising platforms, hosting, domains).
• Respond to requests for review, approval, or content within reasonable timeframes.
• Maintain ownership of your business accounts and ensure access provided to us complies with the relevant platforms' terms.
• Comply with all applicable laws in the conduct of your business and any content you ask us to publish.

5. Intellectual property

On full payment for the relevant work, you own the final deliverables created specifically for you (website code, copy, images created on your behalf). Vibe22 retains ownership of pre-existing tools, frameworks, internal templates, and any reusable methodologies. Vibe22 may reference completed work in its portfolio and case studies unless you request otherwise in writing.

6. Third-party services

Our services often involve third-party platforms (Google, Meta, Vercel, hosting providers, etc.). You are responsible for any fees charged directly by those platforms (advertising spend, hosting fees, domain registration). We are not liable for outages, policy changes, account suspensions, or other events caused by third parties beyond our reasonable control.

7. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other in the course of the engagement. Confidential information may only be used to perform obligations under the engagement and may not be disclosed to third parties without consent, except as required by law.

8. Performance and results

SEO, advertising, and digital marketing results depend on many factors outside our control, including search engine algorithms, competitor activity, market conditions, and your business operations. We commit to professional execution of the agreed scope. We do not guarantee specific rankings, traffic levels, lead volumes, conversion rates, or revenue outcomes.

9. Limitation of liability

To the maximum extent permitted by law, Vibe22's total liability for any claim arising from or related to our services is limited to the fees you paid to Vibe22 in the three months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost business opportunities, even if advised of the possibility of such damages.

10. Termination

Either party may terminate an ongoing engagement with 30 days' written notice unless otherwise specified in the Service Agreement. Fees for work completed up to the effective termination date remain payable. On termination, we will provide a reasonable handover of access, files, and account ownership.

11. Governing law

These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable in Ontario, without regard to conflict-of-laws principles. The parties agree that the courts of Ontario have exclusive jurisdiction to resolve any disputes arising from these Terms or the services.

12. Website use

The vibe22.ca website is provided “as is” for informational purposes. You may not copy, reproduce, or republish content from this site without permission, except for fair-dealing purposes permitted by Canadian copyright law. You may not use this site to engage in unlawful activity, attempt to gain unauthorized access, or interfere with its normal operation.

13. Changes to these terms

We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent version. Material changes affecting active engagements will be communicated directly. Continued use of our services after changes are posted constitutes acceptance.

14. Contact

Questions about these Terms can be directed to: